Frequently Asked Questions
How do I book an event?
To book add all the items you are interested in to your wishlist, then submit your wishlist. Please make sure you include your event start time, location, and any other important information such as venue restrictions, theme customization and any other request.
We will then put together a quote for you.
What type of deposit is needed?
A 35% deposit is due upon acceptance of proposal. The remaining balance is due 7 days before your event.
What if I don't have a final guest count yet?
We recommend booking for the maximum number of guests that you may have as we can not guarantee that additional items will be available. You have up until 7 days before your event (when your final payment is due) to make any changes.
Are there any additional fees?
Below is a list of fees that may be associated with your order:
* Travel Fee (for all events more than 20 miles outside of Idaho Falls, ID)
* Additional Set Up Fee (stairs, walking distances further than 100 feet, etc.)
* After Hours Pick Up (for events requiring pickup after 9:00pm)
* Rush Fee (for events booked less than 10 days in advance)
I don't see the item/event/theme I am looking for. Can you customize?
Yes, we can absolutely help you create the perfect event. Please inquire for a quote.
When is the final payment due?
Your final payment is due 7 days prior to your event.
